Working alongside public contributors, I will co-produce and co-deliver training to colleagues within my department.
ComplétéI will promote meaningful patient and public involvement among colleagues within my department.
Complété
I will listen to all concerns and ideas from our clients and service users and respond to them within 7 working days.
ComplétéI will feed back the responses from our clients' and service users' enquiries within 7 working days.
ComplétéI will embed service user engagement in the process of shortlisting placement counsellors.
Complété
INVOLVE
I will develop guidance on co-production
Complété
Commitment to hear from lay member(s) in two of our all-staff meetings a year
ComplétéLay member to join meeting of each Deputy Director's team each year
Complété
Patient engagement enthusiast with a collaborative leadership style
I will take my learnings from listening to patients and improve my communication with patients that are involved with PFMD work streams; to take their needs as much as possible into account with the content and timing of the communications.
Complété